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26 Mai 2025

Full-time Cluster Coordinator

Contact – Publicado por Trovagas Pemba, Cabo Delgado, Moçambique

Descrição da Vaga

The Contact is recruiting for its client, a multinational company operating in the Oil & Gas sector, (1) Cluster Coordinator for Pemba.

Responsibilities:

  • Reporting to the Stakeholder Engagement Supervisor and the Stakeholders Engagement Manager, the main activities of the Cluster Coordinator are to: lead the Community Relations team, consisting of community liaison officers (CLOs) and community facilitator in their undertaking of daily and ongoing relationship-building activities between the project, communities and other stakeholders in the project impact area and district-level government;
  • To coordinate CLO activities and serves as a bridge between project and communities and plays an integral role in implementing the project’s “stakeholders engagement plan” at the local level;
  • Understanding how community expectations, needs, interests, concerns, and levels of influence might affect project activities, this forms the basis of engagement;
  • Understanding how project activities might affect community wellbeing and community dynamics;
  • Analyzing community insight considering their potential impact on project development; explaining community insights and potential project impacts to line manager;
  • Understanding and mapping various community stakeholders and their needs, interests, concerns, and levels of influence in a way that can used for project decision making;
  • Using stakeholders mapping techniques in risk identification and assessment; explain the results of stakeholders mapping to line managers;
  • Contributing to strategic planning to engage all local stakeholders appropriately;
  • Ensuring that information about the project is shared with the communities in an effective, appropriate, and timely manner using tools such as radio, social media forums and community meetings;
  • Managing information sharing process relating to impact assessments, negotiation of benefit sharing agreements or process of free, prior and informed consent (FPIC);
  • Working with community facilitators and interest groups to ensure that all community members have sufficient access to information;
  • Identify the risks and opportunities associated with the sharing of information; regular engagement with community stakeholders, including local civil society organizations, households, and vulnerable groups, with the aim of building the trust and respect of the community;
  • Organizing engagement in respect local customs and traditions and help others to do the same; explaining the goals and aspiration of the project and discussing potential project impacts and opportunities with the community;
  • Identifying and respecting the needs of different groups especially vulnerable groups and modify engagement approaches as appropriate;
  • Supporting the preparation of targeted information packages for community consultation; accurately recording community views and concerns to input into consultation process;
  • Analyze the results of community consultation and presenting to line manager;
  • Providing feedback to community members on how their views and concerns have been considered during the consultation;
  • Implement and facilitate community access to and awareness of the project’s community grievance mechanism;
  • Explain to community members how to use the grievance mechanism; supporting the community grievance mechanism by recording and reporting on grievances and their resolution;
  • Analyzing grievances and resolution process to feed into project reporting reporting and documentation;
  • Reporting to the line manager regarding team performance and the situation in community; reporting on major and minor incidents and emerging issues in the community;
  • Analyzing and summarizing reports from different sources to present to line manager; assessing the risks associated with different types of reports and feedback coming from the community;
  • Following company policies and procedures in community engagement and all professional conduct; applying international standards in local contexts;
  • Responding appropriate to critique and seeking continual improvement; contributing to hiring decisions by providing insights about skills and expertise available within communities;
  • Support community members with information on project job opportunities and gathering insights on the potential training needs of the local workforce;
  • Identify risks and opportunities relating to hiring decision for local communities and working with industrial relations to mitigate these risks.

Requirements:

  • Degree in a relevant area for the position;
  • Experience working within the industry or comparable projects in social/ community related position;
  • Experience working with community development programmes or related work, preferably in the local areas;
  • Experience working with civil society organizations, the most relevant being that relate to worker rights, land claims, resettlement, participatory decision making and health, society, environmental groups;
  • Knowledge of local communities;
  • Knowledge of the industry, company & the project;
  • Knowledge of regulatory;
  • Local & Foreign languages skills;
  • Ability to understand cultural values;
  • Interpersonal & problem – solving skills;
  • Verbal communication, written communication & reporting skills;
  • Information sharing skills;
  • Community engagement skills.

Processo de candidatura:

Os candidatos interessados deverão submeter as candidaturas através do seguinte link: https://apply.workable.com/contact.

DATA LIMITE DE CANDIDATURA: 27 de Maio de 2025.

Job Categories: Serviços Sociais. Job Types: Full-time.

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